I bought this game to play multiplayer with my friend, however the game wouldn't even boot up, is there a way I can request a refund? I used a different paypal e-mail if you need to know it as well.
have you tried again? Because we wre getting only single game crash in our backend, that was due to sensor issue. All other players are playing fine with same version. Please retry or you can raise ticket for refund. Itch.io team will initiate refund.
Hello. My friend and I both bought this game to play multiplayer but we enter the code(we both tried hosting) it says no player found. Do we need to do something else to enable multiplayer? I only bought this for multiplayer, pretty disappointed it didn't work. We're both using Quest 2, side loaded with SideQuest.
Hello, Sorry for the issue you faced. You have to simply generate code and share it with friends. That's it. We have checked on the server, we are looking into the issue and will get back to you shortly with an update. Do not worry. We will give the best solution.
Excellent game. Takes me back to playing the board game. Nice graphics and sounds. The display of the position and dice sometimes get stuck behind the trees. And when I won, I could not see the congratulations message!
Thanks for feedback and we are working on it to make multiplayer mode to enjoy with friends and other people. In that update we will try to fix this stuff also. Thanks a lot
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I bought this game to play multiplayer with my friend, however the game wouldn't even boot up, is there a way I can request a refund? I used a different paypal e-mail if you need to know it as well.
Hello, which device you are using?
Oculus quest 2, game was sideloaded from itch.io using side quest
have you tried again? Because we wre getting only single game crash in our backend, that was due to sensor issue. All other players are playing fine with same version. Please retry or you can raise ticket for refund. Itch.io team will initiate refund.
I tried again but to no avail, how would I go about submitting a refund ticket?
you can contact support team by visiting this link : https://itch.io/support and share game and paypal email address and invoice no to get refund
however our team is investigating the issue, if we will find the same issue then in 24 hour we will update the game.
For refund you can simply email to support, they will do it. We can't refund, as we have no control of doing it.
Hello. My friend and I both bought this game to play multiplayer but we enter the code(we both tried hosting) it says no player found. Do we need to do something else to enable multiplayer? I only bought this for multiplayer, pretty disappointed it didn't work. We're both using Quest 2, side loaded with SideQuest.
Hello, Sorry for the issue you faced. You have to simply generate code and share it with friends. That's it. We have checked on the server, we are looking into the issue and will get back to you shortly with an update. Do not worry. We will give the best solution.
Hello, please download the new version. We have Added 90 Hz support and also fixed the multiplayer connection issue.
Please check and if possible then update us if its working or not. Thanks
Yep works great! Thanks so much for the quick reply and fix!
Thank you for the quick response and glad to know that it is working fine. Thank you so much again.
Just a minor comment - on the Oculus menu, the game shows as Snakes and Leaders (rather than Ladders)?
Thanks for the feedback. We will change spell mistakes.
Excellent game. Takes me back to playing the board game. Nice graphics and sounds. The display of the position and dice sometimes get stuck behind the trees. And when I won, I could not see the congratulations message!
Thanks for feedback and we are working on it to make multiplayer mode to enjoy with friends and other people. In that update we will try to fix this stuff also. Thanks a lot